Tips for Giving Criticism
From All WomensTalk: 8 Tips for Giving and Receiving Criticism:
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3. Don’t Say Always
Always is an incredibly long time! Don’t use always or never in your criticism. “You never…” is going to make the person feel under attack, and immediately go defensive. If you need to use times, use frequently, or sometimes. This is probably much more accurate anyway, and will stop you using ‘negative’ words!